ngDesk
Free Cloud Business Software
Home2021-11-02T14:16:00+00:00

Free Cloud Business Software

ngDesk includes support, sales, asset management, marketing and pager in an all-in-one application that is ready to go and easy to use.


ngDesk crm solution software

Everything you could ever need.
All in one place.

ngDesk offers a complete solution for customer support, marketing, sales and allows to easily automate your processes.

Pricing

ngDesk Cloud

$0
  • Unlimited Users and Agents
  • Chatbots
  • Unlimited Tickets and Chats
  • Custom Modules
  • Knowledge Base
  • Escalations and Schedules

Team

$4/ user / month
  • Everything in Cloud, plus…
  • Installed on Premise (25 user min.)
  • 24/7 Priority Support
  • Migration and Setup
  • CRM Integrations
  • Monitoring

Enterprise

$7/ user / month
  • Everything in On Premise, plus…
  • Custom Development and Plugins
  • GDPR, PCI, HIPPA, SOX Compliant
  • Single Sign-On (SSO)
  • Audit Logging
  • Private Instance

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Benefits of ngDesk

ngDesk Benefits

  • Effective Ticket Tracking System:

    The effective ticket tracking system allows agents to provide services to their clients.

  • All-In-One CRM:

    ngDesk all in one platform aids you to track leads and opportunities as it progresses via sales pipeline.

  • Dashboards that Visually Showcase Data:

    Dashboards let users quickly see the data that’s crucial to their workflows without running a report.

  • Manage Communication with Prospects:

    It manages all kinds of communications through a CRM and allows reps to track the buyer’s journey.

  • Keep a track of the service issues:

    It helps the agents to track the service issues and resolves them.

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What Our Customers Say

Client logo of Neuhaus
ngDesk is a great free tool which helps us in streamlining the issue-handling with external partners. Easy in set up and adjusting to our needs.
Peter Coppens, ITC MANAGER
Client logo of MCS
I recently took over our managing our NOC and have a background in managing an IT service desk. We didn’t have a ticketing system and were using old fashioned spread sheets. I started researching ticketing systems that had free trials in order to sell it to upper management. I stumbled onto NGDESK and was amazed. At first it was good enough for what I needed. It lacked some bells and whistles that would have made it perfect. Within days of my suggestions to the team, the features were added. I amazed at the responsiveness and shocked that this is free! The competitors … have nothing on NGDESK! Free and better! I am never leaving!
Karen Stevens, NOC MANAGER

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