Free Cloud Business Software
ngDesk includes support, sales, asset management, marketing and pager in an all-in-one application that is ready to go and easy to use.
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Benefits of ngDesk
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Effective Ticket Tracking System:
The effective ticket tracking system allows agents to provide services to their clients.
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All-In-One CRM:
ngDesk all in one platform aids you to track leads and opportunities as it progresses via sales pipeline.
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Dashboards that Visually Showcase Data:
Dashboards let users quickly see the data that’s crucial to their workflows without running a report.
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Manage Communication with Prospects:
It manages all kinds of communications through a CRM and allows reps to track the buyer’s journey.
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Keep a track of the service issues:
It helps the agents to track the service issues and resolves them.
What Our Customers Say
ngDesk is a great free tool which helps us in streamlining the issue-handling with external partners. Easy in set up and adjusting to our needs.
I recently took over our managing our NOC and have a background in managing an IT service desk. We didn’t have a ticketing system and were using old fashioned spread sheets. I started researching ticketing systems that had free trials in order to sell it to upper management. I stumbled onto NGDESK and was amazed. At first it was good enough for what I needed. It lacked some bells and whistles that would have made it perfect. Within days of my suggestions to the team, the features were added. I amazed at the responsiveness and shocked that this is free! The competitors … have nothing on NGDESK! Free and better! I am never leaving!