Free Cloud Business Software
ngDesk includes support, sales, asset management, marketing and pager in an all-in-one application that is ready to go and easy to use.
- Unlimited Users and Agents
- Unlimited Tickets and Chats
- Custom Modules
- Knowledge Base
- Escalations and Schedules
$4/ user / month
- Everything in Cloud, plus…
- Installed on Premise (25 user min.)
- 24/7 Priority Support
- Migration and Setup
- CRM Integrations
$7/ user / month
- Everything in On Premise, plus…
- Custom Development and Plugins
- GDPR, PCI, HIPPA, SOX Compliant
- Single Sign-On (SSO)
- Audit Logging
- Private Instance
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Benefits of ngDesk
Effective Ticket Tracking System:
The effective ticket tracking system allows agents to provide services to their clients.
ngDesk all in one platform aids you to track leads and opportunities as it progresses via sales pipeline.
Dashboards that Visually Showcase Data:
Dashboards let users quickly see the data that’s crucial to their workflows without running a report.
Manage Communication with Prospects:
It manages all kinds of communications through a CRM and allows reps to track the buyer’s journey.
Keep a track of the service issues:
It helps the agents to track the service issues and resolves them.
What Our Customers Say
ngDesk is a great free tool which helps us in streamlining the issue-handling with external partners. Easy in set up and adjusting to our needs.
I recently took over our managing our NOC and have a background in managing an IT service desk. We didn’t have a ticketing system and were using old fashioned spread sheets. I started researching ticketing systems that had free trials in order to sell it to upper management. I stumbled onto NGDESK and was amazed. At first it was good enough for what I needed. It lacked some bells and whistles that would have made it perfect. Within days of my suggestions to the team, the features were added. I amazed at the responsiveness and shocked that this is free! The competitors … have nothing on NGDESK! Free and better! I am never leaving!