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Nowadays, businesses add more and more technology to their day-to-day operations, and the need to offer a stable IT support system has gained a huge amount of popularity.

In literal terms, Customer Relationship Management (CRM) is a customer support system comprising of business functions that work towards retention of your most valued clients, and it is

In basic terminology, customer-centric strategy aims to put customers at the heart of a particular business to create positive vibes, thereby building a long-term customer relationship. This aids

Nowadays, customers want more than just competitive marketing prices for the products or services they purchase, and they want a good customer experience as well, and if you

In the recent period, it is believed that global spending on IT is expected to reach $3.9 trillion in 2021. Thus, a maximum percentage of that expenditure will

Email is regarded as the powerful mode of communication for marketers, but it is also regarded as the most competitive tool in the b2b industry. If someone is