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SAAS Applications Are Redefining Customer Success Stories
S oftware as a service (SaaS) is emerging as a popular technology trend. It is transforming the way firms are deploying business applications. Firms subscribe and register accounts
CRM And Live Chat Integration: 3 Best Practices For Small Businesses
I f your business lacks CRM or Live chat integration, chances are you are missing out on the perks of customer engagement. This holds especially for small businesses
5 Customer Success Metrics That Impact Your Business Performance
D o you know how satisfied your customers are with your service? Well, if you feel that customer success metrics is mere numbers, think again! In reality, customer
Use Automated Ticket Workflows To Improve Customer Support Services
A utomated ticket workflows improve the efficiency of your customer support agents. At the same time, it also enables you to streamline your support services. Basically, customer support
6 Ways To Run Successful Email Marketing Campaigns
A n email marketing campaign involves the use of email to contact existing and prospective customers with the intent of solidifying and gaining new business. The email marketing campaign can be successful if the recipients
5 Ways Custom Email Address Lends Credibility To Your Business
A custom email address for your business is a necessity today. Which of these email addresses would you choose first to contact if you are looking for a