Blog
6 Benefits of Livechat Support Software
6 Benefits of Livechat Support Software The world is experiencing a rapid digital transformation which has led to a shift in how we define the
Top 10 Customer Service Technology Trends to Follow in 2021 [Infographic]
Top 10 Customer Service Technology Trends to Follow in 2021 [Infographic] In the year 2021, customer service is facing some newer trends. The customer support agents replaced the
Form Builder can be deployed on your website which allows user to fill in the data
Form builders allow users to fill in the required details online. The data entered in the given fields will be updated in your ngDesk module database. Using Form Builders
ngDesk Customer Support Services During Covid-19 Outbreak
T he ngDesk Team expresses its solidarity with everyone affected by the Covid-19 outbreak. We salute the relentless efforts of the medical teams and all other professionals working round the clock to help people.
Emerging Customer Service Stats and What it Means For Your Business
A re you keeping up with the new customer service trends to serve your potential clients? In the fast-ever-changing landscape, if customer satisfaction is not your top priority, your
Mobile Help Desk Apps: Benefits & Customer Support Tips
P oor customer service can result in negative reviews. And, that alone is enough to damage your business reputations and lose your customers to the competition. You missed