Free Knowledge Base Portal
ngDesk’s knowledge base and self-service portal allows customers and agents to quickly and easily find answers to their questions.
We’ve made self-service easy!
More than just a collection of articles, ngDesk knowledge base integrates with ticketing and chat for a seamless experience.
Our knowledge base was designed to empower your customers and agents. It keep articles organized, well structured and make collaboration easy. All articles are secured with easy to use access controls and are optimized so they can quickly be found by customers and agents.
Easily find relevant articles.
Fine access controls so your content is secure.
Rich Text Editor
Add photos, videos and attachments.
Customize the colors, look and style.
Optimized for search engines for easy access.
Tags and Labels
Tag your content to automatically group it.