Free Live Chat Software
ngDesk live chat makes it easy for your to engage and delight your customers via web, mobile and social channels.
ngDesk Support
We’ve made live chat easy!
Assign chats based on agents skill level and current load to ensure your customers always get the best service.
Support Your Customers
Keep your customers happy by delivering superior customer support. Easily manage chat and provide the satisfaction your customers deserve easily with smart assignment, integrated self-service knowledge base, chat bots, powerful workflows and distributed notifications.
Multi-channel Messaging
Support customers from web, facebook and more.
Chat Bots
Save time and let chat bots answer questions.
Customer Info
View customer info while chatting.
Pre-made Responses
Save and reuse common responses.
Audit Log
View each and every change made over time.
Notifications
Receive notifications about changes and updates.
Happy Customers, Happy Agents
Our intuitive design and all-in-one live chat page means agents have everything they need to solve problems all in once place, leading to easy to faster resolutions and increased customer satisfaction.
Customize and Personalize
ngDesk is easily customizable to meet all your needs, create custom fields, layouts and workflows to maximize business efficiency. Personalize the logos, colors and titles so your teams have a seamless experience.
Go Mobile
View, update and respond to chats on the go and get notifications about changes via push notifications. Access the full power of ngDesk from anywhere with our mobile apps and ensure you and your customers are always up to date.
Actionable Dashboards
Get an overview of your chats. Monitor real time chat volume, agent performance and customer experience all in one place.
Integrations
Our integrations and plugins will easily integrate directly into any website. ngDesk also directly integrates into Facebook, Twitter, WhatsApp and more.
